Customer Support

Document management systems are made up of sophisticated hardware and software components made by different manufacturers - occasionally, issues will arise. When customers run into a glitch, River City Data has the expertise to find solutions fast. Our service representatives can talk customers through many situations over the telephone. In more difficult cases, we will dispatch qualified specialists to come to your office.

River City Data Support Specialists are certified to provide customers with the highest levels of service possible. With years of experience, our support team is a cornerstone upon which the company has built its reputation.

For the River City Data Service department call:
(651) 292-0929

Ask your account manager about our Priority Service

With Priority Service customers get a committed team of knowledgeable professionals who will provide the highest level of ongoing Service and Support available in the document imaging industry.

You can expect:

  • Immediate Help Desk Support
  • Local Support Team
  • Unlimited Phone Support
  • Scheduled Preventative Maintenance
  • Loaner Equipment
  • Priority Onsite Response
  • Scheduled Software upgrades

For more information about Priority Service call: (651) 292-0929